Digi Wallet is an electronic wallet built into the HobbyDigi member account, and the stored value can be directly used for payment when shopping at HobbyDigi without any restrictions.
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Usage of Digi Wallet
What products can I buy to earn Digi Wallet Cashback?
Any products showing Digi Wallet rebate icon or label.
How to top up Digi Wallet?
You may visit Digi Wallet page by my account menu. In Digi Wallet page, you can see the refill balance options. Add the relevant refill option to shopping cart and check out to complete the top up process. The rebate amount may vary based on the refill option.
If you choose Bank Transfer/ FPS for top up, it will take 1 business day to confirm the payment. For other payment methods, the payment will be approve immediately.
How to pay with Digi Wallet?
You may see "Paid by Digi Wallet" option in the payment methods when you proceed to check out.
You may paid your order partially by Digi Wallet balance and pay the rest of the amount by other payment method.
How to withdraw the stored value of Digi Wallet?
If you receive a balance by refund, you may contact our customer service to request a withdraw by bank transfer.
About the refunds of cancel order or product in Digi Wallet.
All Digi Wallet balance use in the cancelled order will be refunded to Digi Wallet. In addition, the rebate earned will be deducted from your Digi Wallet. If you don't have enough Digi Wallet balance, the rebate will be deducted from the refund amount on a HK$1:$1 basis.
The stored value of the Digi Wallet can be used to purchase on HobbyDigi with no limitation.
The stored value of the Digi Wallet has no expiry date.
Balances of Digi Wallet (including top-up amounts) cannot be withdrawn except the refund of orders.
Digi Wallet can only be topped up by bank transfer/ FPS and designated payment methods.
Digi Wallet does not allow transfers between accounts.
If there is any dispute over the use of Digi Wallet, HobbyDigi reserves the right of final decision.
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